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Privacy Policy

1. Introduction

Welcome to GENSocial!

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.gensocial.ca or engage with our services.

We handle your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

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2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Business name and details

  • Any information you provide through forms, inquiries, or service onboarding

Usage Data

  • IP address

  • Browser type and device

  • Pages visited and time spent on our website

  • Interactions with our content

Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Support advertising and retargeting campaigns

You can adjust your browser settings to disable cookies if preferred.

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3. How We Use Your Information

We use your information to:

  • Provide, manage, and deliver our services

  • Communicate with you (emails, calls, proposals, updates)

  • Process payments and invoices

  • Improve our website, services, and marketing strategies

  • Run advertising and retargeting campaigns

  • Comply with legal and regulatory requirements

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4. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.

You may withdraw your consent at any time by contacting us. Please note this may impact our ability to provide services.

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5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

  • Payment processors

  • Analytics providers (e.g., Google Analytics)

  • Social media platforms (e.g., Meta, TikTok)

  • Software and scheduling tools used to deliver our services

These third parties only access the information necessary to perform their services and are expected to maintain confidentiality.

We may also disclose your information if required by law.

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6. Data Storage & Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information.

This includes:

  • Secure platforms and software

  • Password-protected systems

  • Limited access to sensitive information

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Meet legal, accounting, or reporting requirements

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8. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your personal information (where applicable)

  • Withdraw consent at any time

To make a request, please contact us using the details below.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of our website or services indicates acceptance of the updated policy.

 

11. Contact Us

GENSocial
📞 (705) 207-5125
📧 info@gensocial.ca

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